Privacy Policy (Personal Information Protection Policy)

COCORU MEDUSA (hereinafter referred to as "the Shop") has established the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Services").

1. Methods of collecting personal information

Our shop may ask for personal information such as your name, date of birth, address, telephone number, email address, bank account number, and credit card number when you register, purchase products, or make inquiries.

2. Purposes of collecting and using personal information

The purposes for which our shop collects and uses personal information are as follows:

• For shipping and billing purposes of our shop's products.

• To respond to user inquiries (including verifying identity)

• For maintenance, important announcements, and other necessary communications.

• To prevent the identification of users who violate the terms of service or who attempt to use the service for fraudulent or improper purposes,

• Purposes incidental to the above-mentioned purposes of use

3. Provision of personal information to third parties

Our shop will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

• When providing information to the extent necessary for business operations, such as product delivery (outsourced to a shipping company) or payment processing (outsourced to a payment processing company).

• Disclosure required by law

• When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent.

4. Disclosure, correction, and suspension of use of personal information

When a user requests disclosure, correction, deletion, or suspension of use of their personal information, we will respond without delay after verifying their identity.

5. Changes to the Privacy Policy

The contents of this policy may be changed without notice to users, except for matters stipulated otherwise in this policy or by law. The revised privacy policy will take effect from the time it is posted on this website.

6. Contact Information

For inquiries regarding this policy, please contact the following:

• Shop name: COCORU MEDUSA

• Person in charge: Nobuko Yamazaki

• Location: 37-9 Sōsha, Matsumoto City, Nagano Prefecture