Disclosure based on the Specified Commercial Transactions Act
Returns, exchanges, and cancellations
Name of business operator
COCORU MEDUSA Nobuko Yamazaki
Representative name
Nobuko Yamazaki (Sales Manager)
Location of the business
390-0305 37-9 Sōsha, Matsumoto City, Nagano Prefecture
Business contact information
info@cocorumedusa.com 0263-36-3205
Selling price
Prices are based on the prices (including consumer goods) displayed on each product detail page.
Shipping Methods and Shipping Costs
Free shipping nationwide (excluding Hokkaido and the outlying islands of Okinawa Island). Hokkaido and the outlying islands of Okinawa Island: 1,000 yen.
Payment methods
Credit card payment (Visa, Mastercard, JCB, American Express, Diners Club, etc.)
Cash on delivery, PayPay (online payment)
Payment timing
Credit card/PayPay: You will be charged at the time of ordering (the actual withdrawal date will vary depending on your credit card company's billing and payment dates).
Cash on Delivery: When your order is delivered, please pay the delivery person (shipping company) directly in cash or by the specified method.
Product delivery time
We will ship your order within 10 business days of receiving it.
Returns, exchanges, and cancellations
Returns, refunds, and cancellations after the product has been shipped are generally not accepted, except in cases of defective products. Please contact us within 7 days of receiving your product.
In the case of defective or incorrect items, the return shipping costs will be borne by the seller.
In the unlikely event that you receive a defective or incorrect item, please contact us within 7 days of receiving the product. After returning the item to us using cash on delivery, we will exchange it for a good product or issue a refund.
COCORU MEDUSA
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